I developed the interface for an innovative web application for 24/7 car and home assistance, ensuring that users can request help quickly and without bureaucracy. With an intuitive and responsive design, the platform allows the entire process – from service request to the provider’s arrival – to be handled online, delivering a seamless and efficient experience. The goal was to create a simplified journey where users receive support within minutes, without the need for phone calls or long waiting times.
The four key pillars of this application’s design were:
Fast Request, with an optimized form that can be completed in seconds
Smart Geolocation, automatically connecting users to the nearest provider
Real-Time Tracking, allowing users to monitor service status and estimated arrival time
100% Digital Process, eliminating paperwork and ensuring convenience from request to service completion.
The result was a fast, reliable, and accessible solution, raising the standard for emergency assistance services.